SNpet Animal Clinic values your privacy and is committed to protecting the personal information of our clients and visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you use our veterinary services, visit our clinic, purchase products, or access our website.
Information We Collect
We may collect the following information when you use our services:
Personal Information
- Name
- Phone number
- Email address
- Address information (if provided)
Pet Information
- Pet name
- Breed, age, and gender
- Medical history and vaccination records
- Treatment history and healthcare information
Website Information
- IP address
- Browser type and device information
- Website usage data and analytics information
How We Use Your Information
SNpet Animal Clinic may use collected information to:
- Provide veterinary consultations and pet healthcare services
- Maintain pet medical records and treatment history
- Schedule appointments and communicate with clients
- Process purchases from our in-house pet shop
- Improve services, website performance, and customer experience
- Respond to inquiries and support requests
Information Protection
We implement reasonable security measures to protect client and pet information from unauthorized access, misuse, alteration, or disclosure.
While we take appropriate precautions, no online system can guarantee complete security.
Sharing of Information
SNpet Animal Clinic does not sell, trade, or rent personal information to third parties.
Information may only be shared when:
- Required by law or legal obligations
- Necessary for veterinary treatment support or medical purposes
- Authorized by the pet owner
Cookies & Website Analytics
Our website may use cookies and analytics tools to improve user experience, monitor website performance, and understand visitor interactions.
Users may disable cookies through browser settings if preferred.
Data Retention
Pet medical records and client information may be retained for operational, legal, and veterinary service purposes as required.
Third-Party Links
Our website may contain links to external websites or third-party services. SNpet Animal Clinic is not responsible for the privacy practices or content of external websites.
Your Rights
You may request updates, corrections, or inquiries regarding your personal information by contacting us directly.
Policy Updates
SNpet Animal Clinic reserves the right to update this Privacy Policy at any time. Changes will be effective upon publication on the website.
For questions regarding this Privacy Policy or your information, please contact SNpet Animal Clinic.